Penthouse Condo - MELHORES vista para a praia! Contacte-me para um orçamento personalizado e salvar $$$

Linda: We are very appreciative of your review. Thank you. This is especially nice as yours is the forth 5 star guest review......and 80th in total........ after the over the top ridiculous one from Ms. D. As Keri said, 5 star reviews should not just be applicable to condos which just have granite and stainless steel. Some people have unrealistic expectations about their rentals. We hope people also understand that someone complaining about a 40 watt light bulb........which some guest changed for some unknown reason...........and "mismatched dishes"........we have TWO sets of 4 place Corelle dishes, versus only one set which others have for their guests......are really petty things to complain about. You pointed out some very important features which you and others really like, including nice beach equipment to use, the great views from our balcony, the comfort of our King bed, restaurants and boat rentals across the street and my pointers of things to do and places to eat. Our new slider draperies and BR faux wood blinds will be installed next week, so the condo will be even better for others. We look forward to hearing back from you real soon for another reservation. Thank you again Linda. Bob

Thank you for your review Mary. It was nice of you to mention that our condo was nice, comfortable and is tastefully decorated. I have some comments pertaining to a few points you made. Thank you for your suggestion about adding a grilling set. Our caretaker will do this. We just left the condo the day before you arrived and made sure it was in great condition. We repainted the walls a lighter beige color, replaced the kitchen table and chairs with a nice new high top set, added a new microwave/toaster/kitchen appliances utility cart, installed a nice new 5 bulb kitchen table light w/LED bulbs and refreshed all of the linens and towels, plus a new comforter, pillows and dust mite protective pillow covers and mattress pad. Our ad specifies there is NO dishwasher, just like 90% of all the EBT condos in the complex as installing dishwashers would mean a total re-do of the small kitchen area. Instead, we installed a great 11" deep double bowl granite sink as the space was made from installing a new 20" 4 burner stove/oven in place of the standard size 30" range. Not having a dishwasher has been a non issue for our guests over these many years for short stays. There are TWO nice Correlle dish sets (8 each of all items. Most everyone includes only 4 of each item, so I question this comment as well as sharp knives. You must have missed the 8 very sharp matching steak knives in the cutlery drawer. Regarding food prep, the area to the side of the sink in front of the coffee maker is about 18" wide. We provide several sizes of cutting boards and we have received many comments that this area is good for preparing meals for 2 people. Our NEW wood top dinette table is not where meals should be prepped. I am sorry that the shower knobs did not meet your taste. They are only 2 years old. They work well and don't leak. Yes, I asked for a 5 star review as I gave you one. ALL owners are concerned about guests' reviews mostly because different tastes come into play. I can only point to our approx. 80-5 star guest reviews where peoples' expectations were reasonable and were not nit picky about small things, which everyone can find if they look hard enough. VRBO indeed penalizes owners who don't receive 5 Star guest reviews and many owners do indeed ask departing guests to rate their stays 5 stars. Yes, we will be selling the condo next winter as I told you my left lung was recently removed and at 70, my wife and are scaling back on our rental properties. BG

Keri. We very much appreciate your very nice 5 star guest review. Mostly, you give credence to the 78 other 5 star guest reviews we have received and threw cold water on the ridiculous review Sheila D. wrote in January. There are people in life who just can't seem to be happy. It was evident to a number of our past guests, who contacted us after seeing her ranting, that she was way off base. When people complain about a 40 watt bulb and a dish which did not match others.....one knows there is cookiness involved. We again thank you for your business and look forward to hearing from you again for a future reservation. I will be sure to send you pic updates of our improvements as they are made. Bob

Wayne: Thank you very much for your nice 5 star guest review. Yours is the second 5 Star review we have received since the ridiculous review from Ms. D. We have had several recent past guests call to tell us that they too will be writing 5 star reviews for us as they were stunned by Ms. Ds review. We owners always try to provide our guests with the best possible condo experiences. Sometimes but not often, a cleaning issue arises. We send our guests an info. sheet with the key. It tells them to contact our cleaner/caretaker if they have any concerns about the condo after entering. Cleaners are human beings. Sue is Johnny on the spot and will react fast if and when someone contacts her about something which needs attention. On the furnishings side, there are always things which need to be replaced/updated. This does not mean that the furnishings there now are not good, just that it is time for a different look. A few years ago, we replaced our kitchen cabinets, stove, entertainment cabinet and bedroom set. These items were in good shape, they just needed to be updated. Next month we will be repainting the walls, replacing the kitchen bar table and chairs and bath towel racks because we want a new look for them. We will also be bringing some new linens, pillows, sheets, towels and a bed comforter. This summer, we will be replacing the bath vanity cabinet and sink top and probably install a 50" SMART TV too. Again, these items are not in bad shape, we just want to try to stay ahead of things re: freshening the condo up. Thank you again Wayne for your review and we look forward to booking more vacation time for you real soon. Bob

Thank you for your very nice guest review Bill. We appreciate your taking the time to let others know that your experience at our condo was diametrically opposed to what Ms. D. wrote. I want to note two things.......Cleaning and Furnishings. Our cleaner has done a great job for us for the 10 or so years. Sue rarely overlooks a needed cleaning item......but she is human. On the info. papers I send our guests I note that if they find something out of order when they arrive to call Sue and she will be happy to fix any issue. It's how one reacts to things and we do our best. Unfortunately, there are people who will complain about a few specs of dust on a lamp or a small food smudge in the fridge. Our goal is to please everyone but there are some people who just like to complain, often exaggerating their claims, possibly thinking they will be getting some sort of refund.

Regarding upgrading condo furnishings. Different people have different tastes. Several years ago, we replaced our kitchen cabinets with a nice white easy to keep clean laminate set. We had a guest complain that we should have gone with colored cabinets because white "looks too sterile". We replaced a recliner with a nice Scandanavian leather recliner and separate foot stool. Someone complained because they liked one piece recliner chairs like they have at home better. Ours was comfortable but just not what they were used to at home. We had someone complain about our new bed comforter saying it should have pictured palm trees on it. One guest even complained about our front door mat telling me that we should have had a mat that read "welcome". Peoples' tastes differ and it would be great if people understood that the furnishings in a rental condo may not line up with how they set up their homes. It is important that people be comfortable in their rentals. 77 of our 5 Star guest reviews agree that our condo worked well for them and was a good value. A few year ago, we replaced the kitchen cabinets, TV & entertainment cabinet, bedroom furniture and laminate flooring. In a few weeks, we will be replacing the kitchen wall affixed table and chairs with a freestanding dinette set and utility cart for the microwave, new toaster and other small appliances. In May, we expect to replace the LR sofa, recliner, bath vanity cabinet and sink top as well as the bath faucets. The current items are functional, it's just time for us to refresh them.

Thank you Bill for your nice 5 star review!!