6/10 - Ok
John P., Phoenix Az
18 de maio de 2021
Pontos positivos: Limpeza e localização
Pontos negativos: Precisão do anúncio
Disappointed
I wasn’t happy when we checked in as they pushed for us to sit through a timeshare, even after stating we already owned one they still tried. As I walked in our 1bedroom (1308)first thing I noticed was the oak cupboards are really worn looking . Then as I walked into the bathroom I seen the huge tub which states on the listing that it is jetted, well it is NOT and this was the reason we chose this resort over another we had looked at. We thought they put us in wrong room so we called front desk they stated that non of their rooms have jetted tubs and this was false advertising from the timeshare holder. The bed was so hard that my husband and I both woke with sore shoulders and hips(we are under 50) the toilet kept running which made it hard to sleep cuz it’s right by the bedroom. We turned on the AC and the rattle was so noisy that we ended up shutting it off. Then I went to go use the pool that was right outside our building and it was dirty, no actually it was filthy! I called and complained not sure if they ever did clean it but hopefully they did so at least someone could use it cuz it was to late for me to get to use it. They could not pay me enough to own one of their timeshare let alone buy one from them! Only positive thing I can say about this place was the view from our room was pretty.
Kelly
John P.
Hospedou-se por 2 diárias em mai. de 2021