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4/10 - Insatisfatória
Cindy H.
5 de setembro de 2021
August 2021 Stay
First I will say the positive. The location and the decor of this property are beautiful. The beds were comfortable, although the pillows were lacking. My biggest issue were the toilets were filthy. They had not been properly cleaned in some time!! We took photos and sent pictures, and were asked if we wanted someone to be sent to clean, I said yes. No one ever came. I emailed again, and never got a response. The shower in the master bedroom was full of mildew, as well. We did have issues with one shower drain being clogged and an issue with the kitchen sink, which maintenance was sent and taken care of. Cleanliness should be a high priority! If that’s what you’re looking for, this property is not for you. I was very disappointed. There is no excuse for that. When you pay a cleaning fee, the property should be clean!! I’m giving a 3 star review only because the property is beautiful and was a good fit for what we rented it for. 2.5 is more of an accurate review.
