2/10 - Terrível
Mark R.
13 de setembro de 2023
Pontos negativos: Limpeza, check-in, comunicação, localização e precisão do anúncio
BAIT AND SWITCH
TERRIBLE- The owner held our reservation hostage unless we gave her an extra $40 IN CASH, stating that there was a $20 PER HOUR late fee for checking in after 6:00. Per our contract, You needed to call ahead if you would be arriving late to avoid the $20 late fee (not per hour), which we did call ahead to advise. We reviewed the contract we were given and the one that was provided to us to sign at check in and discovered that they were 2 VERY DIFFERENT CONTRACTS. Folks, review all contracts to ensure what you sign is what you were given. You will be charged extra for anything possible. We never ended up staying at the property because we refused to pay her the extra money in CASH. I advise you be aware of the following: 1. Check to ensure that the contract you are signing is the same one that is emailed with your booking 2. Check in is only from 4-6PM, you will be charged outside of this time frame. 3. There is no mention of paying CASH in either of the contracts. 4. Their contract does not allow you to bring your own blankets or pillows. There was no mention of this in ours. 5. Ensure that your booking number is correct, they will charge extra. 6. They keep your credit card on file so when you sign their contract, you are also giving them authorization to charge any amount they deem necessary for whatever excuse they want (this is actually mentioned in an earlier review as well) 7. Make sure all communications are in writing. 8. Find some place else to stay.
Mark R.
Hospedou-se por 2 diárias em jun. de 2023