8/10 - Boa
Katherine J.
10 de outubro de 2020
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Enjoyable Stay
Myself and a group of friends stayed here in September. Claudia was accommodating of our check-in time and was at the villa when we arrived. She gave us a tour of the house and offered to show us the neighbourhood (which is a gated residential community), and also offered to drive us to the local supermarket for our first shop.
The outside of the villa is perfect and very well maintained. The pool is large and a maintenance man visited twice during the stay to care for the pool (although we would have appreciated a message to warn us he was coming as it was a surprise in the morning). There is plenty of group seating, and the BBQ/pizza area is lovely. We had a fun night (trying) to make pizzas!
The inside of the property is very big with an unusual layout. We had plenty of space for our group, but feel there are a few areas that could be improved. For example, the beds, pillows, and towels could be better quality and the showers could be updated.
Also, one morning we woke up and there was no running water. Claudia arranged for plumbers to come to the property, and the issue was resolved within a few hours.
A few notes about the local area. The supermarket is a 15 minute walk away, but the route is not really designed for walking and it would be safer/easier to hire a car. Mondello beach is a 40 minute walk from the villa. Palermo is a 15-20 minute drive away. Be wary of getting into a taxi without clearly agreeing the price beforehand, as we had an incident during the holiday where a driver tried to charge an extortionate amount.
Overall we had a great holiday and enjoyed our stay at the villa, but feel a few updates should be made to the interior of the property to meet the high standard of the beautiful garden and pool.
Katherine J.
Hospedou-se por 4 diárias em set. de 2020
