Resposta do proprietário: Dear future guests, I have to say that Cameron has a very vivid imagination and some guests take vicious pleasure reporting inaccurate comments and often over reacting to certain situations not to mention sending destructive reviews for future guests to read. First let me tell you that we offer our guests several ways of payments and none are nightmares. And you have the liberty to choose the best option for you as far as payments. Cameron agreed to our terms by signing our lease contract, no one put a gun to his head to rent with me. By booking thru us he saved the fee that HA charges guests, also Cameron came on a Sunday and very late at 7h15pm, there is a late fee to cover for late check ins ($50-$75), because after 6pm and specially on a Sunday, the assistant has to come to town open the house and welcome guests in this case at 7pm and needs to get paid for that, Cameron refused to pay the assistant upon arrival (and yes it’s in signed lease) ! The house is equipped as a chef kitchen and we often have private chefs using it, so it’s pretty well equipped. As for the pillows and matress …first time we hear this, again never had any negative comments, saying that the house is filled with bugs and creatures? Really? Welcome to Costa Rica, a scorpion could be common and are not lethal. We do fumigate when needed for insects specially. Yes spiders and snakes are part of the bio diversity in our beautiful country but again coming to Tamarindo and expecting to see all those creatures is very rare, it’s like heading to Quebec and expecting to see polar bears and Indians… Again saying that my house is not properly taking care of is inaccurate and your opinion only. The pool cleaning net is located in the pool house, we explain that to you and as you were doubting when you emailed my manager, Cameron, no one robbed the pool pole or stole the pool net and no one came into the house to shut down ceilings fans. The garden and The pool are cleaned twice a week, extra on request for the pool and most important, there is phone at the house and my manager are available 24/7. My manager called you to check on you, nothing was discuss or reported to her. And yes Tamarindo and backroads are dirt roads, not for everyone, so dear futures guests, if you are like Cameron, we suggest you book an all-inclusive resort and not a house in Tamarindo, which is affordable, private and secluded with own private pool to enjoy. SO, Please try us you won’t be disappointed!