This is a new, clean, cozy and very comfortable apartment in the middle of the old town, right across from Sao Bento train / metro station. AMAZING location!! We were able to easily walk to all the different sites and it is just steps away from some of the best restaurants in Porto. Some of the river cruises meet up at the train station so it was extremely convenient to just roll out of bed and walk across the street. This station is also where we caught the train to get to the next city.
The Be My Guest group was very professional and helpful. Maria met us later at night to show us around the place, provide some useful information and recommendations on a map for our stay, answer any questions and ensure we were set up well. Maria was nice enough to waive the late check in fee since we arrived only half an hour after cut off. I do think it is worth it to use their shuttle service from the Porto airport though our driver (very nice) was late and got lost for a while before finding the place.