Pode dormir 10 pessoas-2 Banheiros / Whirlpool Tub / Varanda
- Idiomas :
- Inglês, Português, Árabe
Regras da Casa
Festas/eventos não são permitidos
Não permite animais de estimação
Crianças são bem-vindas
Idade mínima do locatário:21
Política de cancelamento
100% reembolsável se cancelado com antecedência de pelo menos 60 dia(s) antes da data de chegada.
THEY DID NOT HAVE MY ROOM, IT WAS ALL BAD
THEY DID NOT HAVE MY ROOM THAT I BOOKED. I WAS NEVER CALLED THAT THE ROOM WAS GOING TO BE UNAVAILABLE. THE ONLY ANSWERS I GOT WAS " I DON'T KNOW". NO ONE TRIED TO RIGHT THE WRONG. ROOM KEY HAD TO BE CHANGED EVERYDAY. HOTEL STAFF WAS NO HELP.
Great property and awesome location
My only request for improving is to be EXPLICITLY clear that if you have multiple parties staying in the unit, only the person who has the reservation can check in. This was a hard and fast rule that we were not aware of and my family members had to wait over 3 hours to check-in. They had to wait for me.
Other than that, the property was great and I recommend it.
Family of 8 D.C. home
Property is located in a hot spot for dining, a cocktail or two, and small boardwalk type experience all within walking distance. Furniture was shotty. The living room furniture consisted of one small sofa and two matching chairs. The chairs were very uncomfortable and it was like musical chairs to get a spot on the less uncomfortable sofa. The dining table nearly fell apart. After looking under the table it was apparent someone had used wood glue in an attempt to fix it. "Flatware" in the kitchen consists of one 10" skillet, one 4 quart pot, and two small sauce pans. Plenty of glasses, silverware, and plates. The listing didn't mention an additional eighty for turndown service/ housekeeping otherwise no service. There's an additional twenty a night for parking. Exercise room is decently equipped. Indoor and outdoor pools nice touch. Satellite tv went out a couple of times during rain. Limited to 4 devices on complementary wifi (cell phone service was rough in the room). Community washer and dryer on the same floor. Trash has to be taken out towards common trash room at ther end of the hall. I'd recommend staying here if you're on a budget or with kids.
Front Desk was not efficient
Dealing with the property manager was great we had no issues. Dealing with the front desk was not as expected as the check-in time states 4:00 pm. We arrived at 4:15 and was told our room was cleaned but it needed to be inspected and it should be ready shortly and would call us when its ready. We waited close to 2 hours before we finally went to the front desk to ask if our room was ready, which they said yes. I guess giving them my cell phone # was useless as I NEVER received a call. My in-laws were staying with us in our room so I give the front desk their name so they would be able to get a key when they arrived while we headed out to check out the area. When my inlaws arrived, they give them a hard time as they couldn't find their name associated with our room. We had to call the front desk and remind them we put their name for our reservation. They finally gave my inlaws their keys but told them before they head into the room they needed to see the concierge. By this time I had already rushed to the front desk from trying to eat dinner at one of the restaurants near by. I found my inlaws and told them to get their things and bring it to the room, they are NOT required to check in with the concierge desk. That desk is only there to harass them for a TimeShare presentation. And speaking of Timeshare sales people. They were constantly calling. Kat even called us at 10:30 that evening to remind us that they had openings the next morning and tell us her work schedule the next evening. Another issue we had was with our parking validation. We were given a validation ticket but that NEVER worked no matter how I tried to put it through the slot. We always had to call the operator.
Other then the issues noted above, we had a grear time.
A poucos minutos de Washington, D. C., ao longo das margens do Potomac, é um complexo urbano novo chamado National Harbor. Combinando todas as melhores ideias dos maiores cidades da América, é uma área interessante, auto-contido com tudo que você poderia pedir em um destino de férias. Com Wyndham Vacation Resorts at National Harbor, você pode descansar e aproveitar o bairro ou usar o resort como um trampolim para experimentar o melhor da capital da nossa nação.
estacionamento sem pré-pago está disponível no St. George Parking Garage localizado ao lado do resort por US $ 20 por dia; taxas horárias também estão disponíveis. Todas as 42 unidades presidenciais, que incluem ambas as unidades presidenciais e Reserva Presidencial padrão, tem uma lavadora / secadora. Nenhuma das unidades restantes têm lavadoras / secadoras. Um serviço de carregador será fornecido no momento da chegada para ajudar os hóspedes descarga seu veículo (s). Devido ao tamanho limitado da entrada de automóveis, os clientes serão obrigados a estacionar o veículo antes de o check-in. Um serviço de entrega de supermercado está disponível na propriedade (taxa nominal), entre em contato com o resort para obter mais informações. Mais próximo mercearia é de 4 milhas de distância