Oh what can I say about this home, everything was perfect – just like I expected. My family and I were trying to have a peaceful weekend, away from the city traffic and noise – “relaxing time to unite the family”. Even though we book at the last minute, the owner David and Mario were very fast and super polite. When we arrived we called Mario as noted on the instructions, he was so nice and very sweet; made us feel welcome right away. On the weekend we stay at this home, it snow all day long. My child had a blast every day, she was so excited to see the snow fall. She also play on it for hours and had the whole family around playing with her as well. The home is on a more private residential area which we loved because the traffic was perfect. Due to the snow throughout the weekend every single soul was driving to Big Bear Lake, while we just went out to the beautiful snowed patio. Everything on the description of the home was true, there was nothing missing from the description in the house. We did not use the Jacuzzi because there was so much snow and it was too cold, but there was a Jacuzzi in the house. If you have kids and they want to play outside, this home is perfect. My daughter was playing in the private patio on the back of the house, it was very secure and big for her to play around. I just loved it all! :)