4 BR 3 BA virado a poente (tarde Sun) Com privada arborizado / Vista para a água
John and Pauline
- Idiomas :
Regras da Casa
Festas/eventos não são permitidos
Não permite animais de estimação
Crianças são bem-vindas
Idade mínima do locatário:21
Política de cancelamento
100% reembolsável se cancelado com antecedência de pelo menos 60 dia(s) antes da data de chegada.
Disney Family Vacation
We thoroughly enjoyed our stay at this property! We had plenty of room for everyone to exist peacefully. The beds and pillows were very comfortable, and I often struggle to get comfortable away from home. We were quite busy visiting Disney and Universal, so we didn’t get to enjoy all the amenities at the house. However, being able to do laundry was super helpful and we did enjoy evenings in the hot tub!! We’ve already recommended this property to others and would absolutely stay here again!
Thank you for helping us stay a day early.
Great house! Quick to the parks. Very clean.
This was the perfect house for our vacation and John gave us some great tips about getting into the!
Had a great time swimming and cooking meals together in this beautiful home! Perfect for a family vacation.
A hidden jewel
This is a beautiful home and well stocked with everything you would need to cook etc. We will be renting again.
Wonderful property with very minor issues.
Overall we really enjoyed the home. The location, size and pool were fantastic. The owner is incredibly communicative and responsive. There were plenty of linens and towels, and the beds were very comfortable. The neighborhood is conveniently located close to all of the theme parks and an easy drive to either coast for a beach day.
We did experience a few cleanliness issues while staying in the home. First, dirty dishes were put away in the cupboards. The plastic glasses were stacked together with molding food in between. When we pulled them apart, the stench was enough to gag most people in the room. We attempted to clean the glass, but after several tries it simply had to be tossed. There was also a stack of about 8 plates that were all dirty as well. The floors were swept/vacuumed, but no effort was made to vacuum/mop/sweep the floors along the cupboards or furniture as we found food, dirt, etc. We also noticed some old water damage in the master bedroom, which should have been immediately reported to the owner by housekeeping. We sent pictures to the owner immediately and he stated he would have it repaired as soon as we left. I think leaving some cleaning products in the home for guests would go a long way in keeping the property in tip top shape.
The A/C struggled to keep the home cool. We had the thermostat set to 76-77 and by the afternoon the home would typically be at 83-84 degrees. Granted it was very warm outside, but the unit should be able to keep up.
Please note you will be responsible for your own hand, dish and laundry soap. None of those are provided. You will also need toilet paper, paper towels and extra garbage bags. Thankfully there is a Super Target and Super Wal Mart close by. ;)
Again, these were minor issues but worth noting for future guests. I imagine everything will be sorted out with housekeeping in no time and once again the house will receive five star ratings in all categories.
Thank you for your review. We value our guests’ responses, as we take pride in our property, and work diligently to provide a great experience and lasting memories for our guests.
We appreciate notifying us of the water stains, and as discussed and agreed on the phone, this would be taken care of immediately on your departure, so as not to impact your stay with any disruptions. This in fact was addressed immediately after your departure.
With regards to cleanliness issues with cups and plates found in the cupboard, our cleaners strive to clean the house from top to bottom in between guests, which is very challenging when there is only a 6 hour window. However, they are great at what they do, and have always produced a clean and welcoming environment for new guest’s arrival. They also perform ‘deep’ cleans a number of times per year, where all the dishes, cutlery, etc. are taken out and cleaned, furniture and appliances moved and cleaned, etc. The cups/dishes that were found as left by the previous guest, should have been brought to our attention so that this could be addressed immediately before throwing items out in the trash. We clearly ask all our guests to bring any issues to our attention so that they can be dealt with appropriately.
The week of stay was exceptionally hot in the area, and all A/C units were struggling to keep up, especially if doors are opening and closing often during the daytime hours. The cooling unit has been professionally sized and installed and after repeated checks, is performing to specifications.
With regards to cleaning products and supplies, we clearly state on our agreement that this is a self-catering facility and only a limited amount of hand soap and tissue paper are supplied. This is for liability reasons, for concerns of allergies, child poisoning, etc.
We are very proud to offer our property to our guests, and we always strive and put a lot of effort to provide a clean, appealing, up to date environment to make this an enjoyable vacation home for our guests.
Our vacation stay
We really enjoyed our stay at the little paradise. The complex was very nice. The house was beautiful and clean. The pool and the spa were just what we needed. And the owner was very kind.