Do not book!!! AC does not work properly. Bryant Real Estate (property manager) will lie and make excuses for the poor AC, will try to intimidate the guests and threaten to charge you if you insist on a an AC repair to look at the unit and will sexually discriminate (make sure a male calls, they do not respect a female calling with an issue).
It took 3 calls and 3 days to get some relief from the heat.
First call was on the first night at the condo. Arrived about 4:30. Temperature in the condo was 78 degrees. We turned on the AC and began unpacking. Approximately 4 hours later, the temperature had climbed to 80 degrees. We called and left message on the after hours voice mail.
Gentleman from Bryant Real Estate showed up the next morning and proceeded to tell us that we could not expect the AC to bring the temperature in the condo lower than 10 degrees below outside temp. Imagine a 90 degree day at the beach and an 80 degree temperature in your condo. Having lived it, I can tell you it’s not a very comfortable indoor environment. The gentleman promised box fans that were never delivered.
Second call was the following afternoon around 2:30-3:00 after returning from the beach and finding no fans and indoor temperature of 82 degrees. I informed them the AC was not working properly and the temperature was unbearable (sitting in a pool of sweat is not the way we planned to spend our vacation) and asked for the unit to be looked at by a repair company. I spoke to a male rep at Bryant Real Estate who threatened to charge me for the service call. I request the service call anyway.
Waited over 24 hours for a service technician that never showed up at the condo.
Third call was on Wednesday about 8pm by my boyfriend. HE contacted the after hours emergency number. HE (I emphasize that part) left a message asking the after hours maintenance person to call him. Mike (the maintenance person) called him back within about 30 minutes; and after hearing our situation, within an hour Mike was at the condo with fans and a portable AC unit!! Finally after 3 full days(nearly half of our vacation), we had some relief.
However with the portable unit in the main living area, the master bedroom in the very back of the condo remained HOT all week. Upon further investigation, we realized the master bedroom DID NOT have an air vent!!!
There is no way the property owner and Bryant Real Estate were not aware of the issues with the AC unit!!!