Moradia, T4 + cama Convertible (s), 2 banhos (Sleeps 8-10)
- Idiomas :
Regras da Casa
Não permite animais de estimação
Crianças são bem-vindas
Política de cancelamento
100% reembolsável se cancelado com antecedência de pelo menos 60 dia(s) antes da data de chegada.
Great location bad phone service internet.
Beautiful home. But Okay stay. Was unable to keep in touch with my friends and family until I step outside. Trash was left inside the garbage can in the garage and small really horrible Location was not as mentioned. It's 30 minutes away from Disney.
Great villa in a great location, with friendly & helpful owner.
Interior clean & well stocked. Only niggles we had inside were:
Bed throws tired & grubby. If these could be replaced with blankets that could just be thrown in the wash between guests it would be perfect.
Internet is v. slow & landline never worked all the time we were there.
Patio door handle broken & had been patched with putty. Might be time for a new handle :-)
Cindy the owner advised that there was a charcoal BBQ available. We found 2 decrepit & dirty BBQs behind the bins, so bought our own.
These were minor issues & didn’t affect our enjoyment of this great villa. The ‘big’ issue we had was that on arrival we found the deck & pool in a terrible state. Literally 1000s of dead ants everywhere. The deck was extremely dirty, with weeds growing out of the drainage channel. Considering previous good reviews & photos, we were horrified & immediately left a message for the local agent.
In fairness, the agent called round the following morning & was sympathetic & helpful. Apparently an ant infestation outside had been identified the day before & treated by pest control. The agent was also disappointed in the general condition outside (ants aside, it was in a terrible state) & promised that as soon as the pesticides had done their magic, she would have deck & pool cleaned.
On Monday, a guy came & power washed everything. It looked fantastic when complete… though the pool was even worse as it now had loads of flecks of paint washed off the patio furniture in it as well as ants. The pool guys failed to come. Another call to the agent who apologised & promised it would be cleaned the following day.
The pool guys finally came on Tuesday & did a mediocre job. By this point we were just desperate to be able to start using it as having our own pool was a big part of our holiday. My husband himself spent hours with the pool vacuum sucking up ants & paint.
I would not let you put what happened to us off going to this villa. We were unlucky & the agent acted to remedy the problem. But it’s also fair to say, we were 4 days without a pool, a 1/4 of our holiday. A simple note left saying ‘sorry, we know the pool looks terrible but we’ll fix it for you’ would have saved us the shock on day 1. To be honest my comment to Cindy would be that your cleaners are doing great inside, but whoever maintains the deck and outside has really let you down here. If it were my villa, I’d be upset if the outside was left to get like we found it.
Had a wonderful time in Florida. Cindy’s home was very spacious and big enough for my family to enjoy. Everything was nice and clean. The only thing I did notice was that internet kept kicking out, but other then that we truly enjoyed our stay.