4/10 - Insatisfatória
Lisa W.
18 de abril de 2024
Pontos positivos: Check-in, comunicação e localização
Pontos negativos: Limpeza e precisão do anúncio
The good and the bad
In fairness - location is great - steps from everything and definitely climate controlled which helped during unseasonably warm
Weather. Host gave excellent detailed communication including videos- some of best we had & was responsive. The bad - house is far less appealing than clearly dated pictures. The listing amenities were inaccurate- dryer listed but no dryer (host did check and admit I was correct but blamed VRBO and fell back on her history renting and the location). There are other listings in the area which appear more modern so not sure how is relevant. Furnishing was either stained or covered with shabby blankets or furry (far from sanitary) spreads. If you looked underneath you saw why - all stained or old. first day I found numerous areas that hadn’t been cleaned including hairs on the ironing board where iron would rest. We were provided with 2 towels and 2 hand towels (one for the week) no spare linen no dryer even if we washed them no guarantee they’d be dry for next shower. The pillows were old and lumpy and the sheets as well as there were threadbare areas. There are spare pillows (no cases) The hot water was barely available for 2 days (assumed old building) then gave out. Host did credit last day only after saying we should have said something. Had we done so we would have to leave because at one point it appeared no one could fix it so glad in a way we waited as we had to find a new place quickly. Clearly just profit center no attempt at upkeep
Lisa W.
Hospedou-se por 5 diárias em abr. de 2024