Lake Tahoe Vacation Resort, 1 quarto, 1 casa de banho, acomoda 4 máximo
- Idiomas :
Great place on the lake
About 5 or 6 staff at check-in counter talking together. It took awhile before anyone came over to me and started checking me in. Then, during check-in process my lady walkss asay into another room for awhile without any explanation. It was just weird!
Nice place, but 10 AM checkout and parking were issues
Perfect 1-bedroom and well equipped kitchen. 2 things could be vastly improved since they have a big impact: the parking situation (often no spots left, so after circling you go to overflow); and early checkout time of 10 AM. We asked for a small allowance and the front desk person was actually extremely abrupt and rude about the time (all other staff interactions were very good, but this staff interaction left a strong impression).
Parking is an issue
The accommodations were nice but the parking was not good. And, being hassled to purchase a timeshare wasn’t ideal.
It's a timeshare
There are many other hotels and properties that will treat you better and give you a good experience. This is a timeshare property who cares more about the contract that you signed than giving good customer service. Note high cancellation fees from get go and no refunds if you cut the trip short. They have your $, and that's the end of the relationship. I recommend going any other place.
Great location, very nice suite
We enjoyed our stay at the property. The staff was super nice. The suite was well equipped and the location was awesome. The wifi was slow. One thing that was a little surprising is that we were not aware that we were going to be asked about participating in a timeshare presentation. Ultimately, we were not required but it would have been nice to know ahead of time that we would be presented with an opportunity to explore a timeshare purchase.