We are a large family who wanted to be close to Poconos ski slopes for the holidays. We wanted a large, nice space and were ready to shell out the price for this. In fact we thought that this house would be much nicer than it was, given the fact that we have always paid less for homes that are larger and decorated much more tastefully. The house worked fine for our purposes, but felt like a poorly decorated frat-like party house in the suburbs. The rules for the house are in glass in the dining room table which include very odd and ominous warnings like that our scholarships could be revoked - which I suppose signals what the house is supposed to be/generally is used for. The tub had a ring around it and the floors were a mess when we arrived. Many finishings - cabinet handles, and facings, towel racks, etc. were missing. We aren't too particular, and all of those imperfections were fine for us, but maybe if you are looking for a tasteful home to enjoy with family, pass on this one.

It says there is a cleaning service that comes after every stay, but I am not sure that is true, especially given the dirt in the house when we arrived, along with the fact that we were given explicit instructions about remaking the beds as we found them, then sweeping and wiping down surfaces. There were no sponges and no broom was provided, just a Swiffer with a liquid mopping attachment that contained no liquid in it. Luckily we brought a few sponges for dishes.

On top of that, the rental company seems to be ill-equipped to handle communications for the number of properties they have. For example, it seemed the rental company had no ability to view, change or monitor the information I entered into the VRBO interface. And it took the property company over a month and multiple requests for the same bank info for them to debit the money from my account.

All of those things were okay for us, but I wanted to warn others of the multiple inconveniences. We probably won't go with this company again.