- Idiomas :
Regras da Casa
Festas/eventos não são permitidos
Não permite animais de estimação
Crianças são bem-vindas
We require the guest to provide a copy of the cardholder's photo ID once a reservation is confirmed.
Política de cancelamento
Não haverá reembolso no caso de cancelamentos feitos após o pagamento.
Just what I needed when I needed! The management and staff especially Rafael went above and beyond!
The apt was light and bright which made me feel right at home. The neighborhood has everything you could possibly need within a few short steps. I also not being from New York felt very safe and secure. The owners management and staff especially Rafael went above and beyond to see that all of my needs are met. I couldn't have asked for more. My thanks to them all!
We truly enjoyed your stay and appreciate your selecting our apartment for your stay. We would look forward to your future stay.
Small, which is to be expected in New York. They advertised basic cable, but every available channel was pixelated and we were unable to watch TV throughout the stay. We were told they would contact Time Warner and that the antenna would be fixed, but neither of these things happened and the problem was never resolved. This is a big issue for a stay that was over a month long. If this problem had been resolved right away, this review would be much different. Unfortunately, we left with a bad taste.
We made this arrangement as a corporate rental with a travel agent who may not have been sensitive to her client employee's needs before reserving. This is a full 2 bedroom apartment and was rented for 1 person. So we were surprised by his sense that it was small but New York units are probably much smaller than those in Georgia. As to the cable, the monopoly of Spectrum admitted to having issues in the area despite our continuous outreach to them. We wish we could have Spectrum resolve the system issue and we made multiple appointments to have it addressed. We offer basic wifi particularly given that most of our guests prefer to stream their input or to use Netflix or other services like Hulu. He may have confused basic wifi with basic cable. Sometimes, particularly with a corporate employee, there are expectations that the apartment will be a hotel and have comparable services. We our diligent and available always by email and often by phone to address and usually resolve our guests concerns. Unfortunately when it is a monopoly providing a service we cannot always affect the resolution despite our diligence. Also, when a person arrives in NYC that may anticipate large spaces but we are quite surprised that a full 2 bedroom apartment is perceived as small for 1 person.