We expected to walk into a home ready to be enjoyed for the week. We arrived to a home short one bed. Thankfully my daughter had packed her twin air mattress set up. The agent responded immediately. A queen bed was delivered the next day. They removed the existing twin throwing the bedding on the already made air mattress and leaving us an unmade new queen. After search through unmarked bags of sheets and towels mixed together we did not find sheets that fit. Calling again, I was told someone would be sent to helps the next day. The landscaper was sent and showed us the rest of supplies in storage. Housekeeping did a terrible job readying the home.

More unmarked bags. We threw sheets over the bed to make it work. Had that been the only issue we would have rolled with it. There were literally no kitchen supplies, that includes dish washer soap, paper towel, foil, knives that would not even cut paper, no light in the refrigerator. And then no gas for the grill, we purchased a can and did not even receive a reply from the agent let alone a thank you or we will reimburse you.

Our home was one of the only homes with out a canoe or kayak available though a previous review stated enjoying that perk.

We would love to be in this community again but would check out other dwellings -- other renters raved about the wonderful condition bed supplies when they arrive. We arrived to coffee filters, 1/4 roll of paper towel, a roll of toilet paper in each bathroom, Liguria soap in the kitchen, sandy floors, and overflowing stinking garbage cans with no room for more garbage.

Thankfully we did get some money refunded, but no personal phone call or REAL attempt to apologize for any inconvenience. We shoul not gave had to purchase propane for the grill.