Rating Details:

I was somewhat dissatisfied with the condition of the vacation rental.

I was very happy with the location.

The vacation rental was very clean.

The property manager was more than helpful.

Overall, I do not recommend this vacation rental.

Reviewer Comments:

My friends and I just spent our third autumn week at Lake Pointe Retreat and were sad to see that a lot of things were broken or unusable. We called Taylor Made three times and they responded quickly, but we didn't bother reporting other things like the non-working fireplace in the living room, the dead microwave, the oven that took twice as long to cook as it should, and the front door lock that took 5 minutes to open because it needs replaced. It's a shame, because the home is just lovely and has five master suites which my friends and I really enjoy. We will be considering other options for next year's trip.

Manager responded on 10/27/2016:

Cheryl, We want to thank you for your feedback and bringing these items to our attention so that we can resolve them. We truly apologize that you had to deal with non-working items during your stay. We always try to make sure everything is in working condition for your stay because you here for such a short time frame. We look forward to seeing you again next year.