Resposta do proprietário: We found Fran and her daughter to be pleasant guests who, in person, raved about Hesby House highly and frequently. What they experienced here was the same current, eclectic style and comfort that's made our home the choice for location shoots with Apple, HGTV, The Bachelor and many other TV shows and commercials. We're also proud that visitors from all over the world have never had any issue with Hebsy House, giving us 5-star reviews. For those who read her review and wonder "OMG! Is this an insect Armageddon?" please know that Los Angeles co-exists with nature quite comfortably and without issue. Which means while Hesby House does not have infestations of the kind of insects that travelers, or us, find disconcerting (mosquitoes, fleas, bedbugs cockroaches, etc.) you may experience an occasional harmless bug, such as a daddy long legs or a Jiminy Cricket. It's true that bees do exist in Los Angeles, and while they generally keep to themselves buzzing about the flowers and have no interest in people swimming, they also contribute to our state's robust produce industry. We swim daily when we have no guests and never have had experienced, or have been stung, by crazed kamikaze dive-bomber bees. We have tried asking our avocado tree to not drop its fruit into the pool it overhangs, but - alas - it has been here longer than us and seems to think that its fruit more than compensates for the occasional floater it sends downward. That said, if you have entomophobia issues, we would recommend considering visiting a more sterile environment; say, Antartica. It should be noted that our guests requested an early check-in which we happily accommodated. Four days before their departure, we were asked if they could check-out at 6 pm! We explained our that our upcoming arrival of guests would be later the same - not the next - day. We always try in every way to be flexible about arrivals/departures. Although the clearly published check-out time is 11 am, we told them that the cleaners were scheduled for 12 and they were welcome to stay until then. In consideration of their late flight, we also researched and provided a great way to spend the remaining day, with an itinerary of spa treatments and restaurant suggestions in Beverly Hills that would lead up to a relaxed journey back to Ohio. We wish the best for Fran in future travels and hope the places she chooses meets her expectations!