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Royal Shell Vacations

Anunciante desde 2011
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4 Quarto, Piscina casa no Captiva Village - Jupeter

2 Avaliações
Pessoas10
Quartos 4
Banheiros4
Tipo de imóvel casa
Estadia Mínima 7 noites

Descrição

Descrição casa por Temporada Captiva

Jupeter

Jupeter é um quatro quartos / quatro casa de banho privada, situada na Vila de Captiva em Chapin Lane, a apenas 400 pés para a praia. Jupeter oferece uma piscina, cozinha totalmente equipada, 5 TV de tela plana, 4 aparelhos de DVD, rádio pronto iPod com CD Player, Fax / Copy / impressora, máquina de lavar / secar roupa e acesso à Internet de alta velocidade.

O nível principal possui 3 quartos com uma cama king no quarto principal, uma rainha no segundo quarto e dois gêmeos no terceiro.

nível mais baixo oferece um quarto e casa de banho na sala de jogo com dois "tween" camas de rodízio. Este quarto não seria confortável para adultos.

A sala de jogos tem uma mesa de bilhar, mesa de ping pong, air hockey, e área de estar com TV.

** Esta casa não tem uma escada interna. Você tem que sair de casa principal e ir para baixo passos para trás para chegar ao nível mais baixo. **

Mínima semanal e pode acomodar até 10 pessoas.

Royal Shell Vacations (Administrador Profissional)
Anunciante desde 2011
Ligar para o administrador
Fala Inglês

Avaliações

4 Quarto, Piscina casa no Captiva Village - Jupeter
classificação média de 1.5 baseada em 2 avaliações
1

Terrible wekk

  • 1 de 5

We stayed here for a week in July 2016. Let's just say the house is VERY worn. Dirty carpeting, dirty fridge, all remotes had dead batteries, most lightbulbs burnt out. The main living area had theater seat couches but the recliners were all broken. The lower level which has a full bath, bedroom, pooltable and bar area smelled of mold and the AC here was broken so we couldn't use for many days. We called the rental agency who tried their hardest to fix the broken things. They recalled the owners cleaners who gave me nothing but attitude and recleaned yet still dirty when they left. The pool area was full of sand and I was told (by the cleaners) the nozzle for the hose was missing so they couldn't clean the patio area. Carpeting was dirty and full of sand. All other homes I have rented on Captiva did not have any carpeting due to the sand issue. The owner needs to get all new furniture and have the floors done. The only thing great was the washer and dryer...new,huge and fantastic, but I didn't go on vacation to do laundry!

  • Avaliação enviada em: Oct 6, 2016
  • Data da estadia: Jul 2016
  • Fonte: HomeAway
Resposta do proprietário: Thank you for taking the time to provide us with valuable feedback. Most importantly please accept our apology for the issues you experienced during your visit. We pride ourselves on the delivery of exceptional service and, while you did state that we worked very hard to fix the items you describe, it seems we failed to meet that standard. We did look into the cleaning company which was used and they have been replaced. We also had a deep clean done to the home after you departed. Because the homes we represent are privately owned, we have little control over the furnishings or decor choices which are made. However, we take your recommendations to replace the flooring and other items seriously and will pass your message along to the owners. We hold ourselves accountable for the level of service you received and we are glad you felt that we took your concerns seriously and did all we could to help in a tough situation. We do hope that your future travels to the area will provide us with an opportunity to share with you some of the wonderful properties we manage in the area. Again, thank you for your time and business, Royal Shell Vacations
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1 0
2

Disappointed...

  • 2 de 5

Although the location of the house and the island were amazing, the house left a lot to be desired. When we first arrived we noticed numerous bugs, worms and ghost ants. This was not confined to one are, but throughout the residence. I called the first day with not too much response or help from Royal Shell. I think it was our third day the exterminator finally arrived. Then there were just more dead bugs, worms and ants to clean up. At least most were dead, not so for the ghost ants. We kept all food in the refrigerator because of them.

My second call was for the lack of cleanliness. I have to say the bathrooms were pretty good. The rest of the house was not so inviting.

1 - The rail going upstairs was very dirty.

2 - Cobwebs on the fans

3 - Big picture window not clean

4 - Sofa was broken

5 - Bar chair in the basement was broken

6 - Screen door going out of the Lanai was broken

7 - Carpet torn up from the entryway to the living area

8 - Curtain coming down because of broken hanging hardware

9 - Stove top and oven needed cleaning

After calling Royal Shell five times, I was done... As I said we loved the island, but the house..... If I were the owners, I would certainty want to be aware of the problems with this property.

Patti Macias

  • Avaliação enviada em: Nov 7, 2014
  • Data da estadia: Sep 2014
  • Fonte: HomeAway
Resposta do proprietário: We are very happy to report that the home has been thoroughly deep cleaned and has had many updates! New Carpets New Kitchen New A/C New Windows and Doors
Esta avaliação foi útil?
24 1

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Observações

  • Real Shell faz todos os esforços para garantir que as informações em nosso website é precisa no entanto, não é garantida. Descrições, preços e comodidades listados no site estão sujeitos a alterações sem aviso prévio. Real Shell reserva-se o direito de fazer ajustes a qualquer momento no que respeita às taxas, descrições, imagens, bem como quaisquer outras informações contidas na Royal site da Shell Vacations.
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Características

Características desta casa na Captiva

Tipo de Imóvel:
  • casa
Geral:
  • acesso à Internet
  • estacionamento
  • toalhas fornecidas
  • máquina de lavar
Banheiros:
  • 4 Banheiros
Quartos:
  • 4 Quartos, Acomodações para 10
Entretenimento:
  • DVD player
  • jogos para adultos
Piscina / Spa:
  • piscina comunitária
  • piscina aquecida

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