Resposta do proprietário: It became evident from the moment the booking process started that this guest was going to be a handful. Attempting to get payment from the guest was the first sign things were not going to go well. At no time during their stay was management contacted on any of the issues mentioned, normally when you check in to any hotel or home, if there are issues that need to be addressed you contact mgmt. - right away (as we are available 24/7). After discussing issues with the guest that she brought up, I had asked if there were any pictures taken of the bleached & stained towels, or dirty oven and utensils, there were none. The property was inspected the same day after guests had left and it was in disarray and housekeeping was also disenfranchised with the condition the house was left in. It was also conveyed to the guest that left this review that if there were only 2 rolls of toilet tissue she could have called, as those items are in storage in garage but she would have none of that, all she was interested in was getting her money back, that she was slow to pay on. It became evident that this guest was just looking for a 'freebie' and that would not happen. I would recommend to all property owners and guests to due your due diligence when renting. This property as well as all our other homes shy away from larger immature groups as this one was. I will let my other reviews speak for themselves.