Its been over a month since I wrote a personal letter to Win Win Vacation Homes. I would have expected to have heard from them by now, as I was expressing our dissatisfaction with the home. Our stay was March 18-28, 2018. We have been renting vacation homes in this area of Florida for over 15 years. This property is by far the worst we have ever rented. I sent them photos to show all the issues we encountered.

Dried food splatter on the kitchen table hanging light, broken leg on kitchen table, dirty tile floor, kitchen sink was leaking and had to call maintenance to fix. Sink cabinet and silverware drawer had a musty odor. Many of the dishes, cup, glasses and pans had to be rewashed as they were still dirty. A colander still had dried spaghetti in it and a frying pan had what appeared to be baked on scrambled eggs on the bottom and sides.

Refrigerator ice & water dispenser was disgusting, full of dried water scum and mold. Freezer and refrigerator had several missing storage pieces and shelves.

Leather on the couch back was dirty rotting off and there was a hole in the lamp shade.

Broken elec. outlet in the living room, exposed wires in garage.

Water stains on the ceiling and dirty air vents, broken pool screen door, old broken furniture stored in closets, garage and utility closet, ping pong paddles had no rubber coating.

Master bed shower door and window leaking.

Gas grill had only three working jets.

Home had a very noticeable hole on the outside rear wall above the patio roof.

Arrived home to find a worker tacking up a tarp to cover it. The view from the Olaf bedroom was now obstructed. The placement of the tarp made for an embarrassing situation as tenants in the homes behind us made notice of it.

Broken sharp tile in the hot tub.

Expired Rental License hanging on the wall. Exp. on 4-1-17

We purchased heat for the pool and hot tub ($285). The two pool agreements mention to make sure the solar cover is pulled at night during Dec to April. No solar cover was available on the property. Yet, all the homes near us had solar covers. My heating fee was lost due to cool nights and evaporation.

I understand that rental properties are constantly being occupied. However, as I already mentioned this is the worst home we have encountered in 15 yrs of vacation rentals. This house is tired and in need of updating and cleaning. The photos/video available on this house are outdated and misrepresent this property.