1/5 - Terrível
Maria E.
12 de setembro de 2023
Pontos positivos: Comunicação e localização
Pontos negativos: Limpeza, check-in e precisão do anúncio
Bad experience,
We stay for 2 July weekend we expect to have a wonderful weekend.
was the worst experience we have ever had.
We arrived at the house on Saturday, July 1.
first of all we inspect the property,
the game room is located in the garage
it was totally dirty
In the room that is located in the lower part of Okia, it is humid and we found moisture in the bathroom in the air vent in the windows, my son and his wife were leaving. to stay there, they couldn't stay because of the conditions they were in and they decided to go and stay upstairs in the living room,
what was the surprise that when we were already in bed he got up at midnight around 1am to the kitchen to get water and I listen and he is vomiting I get up and go to see and ask what is happening he tells me this is horrible the kitchen It is infested with cockroaches, it was horrible cockroaches on the wall on the floor above all the cabinets from the kitchen to the inside of the
refrigerator of all sizes we immediately called Vrbo to report what was happening and that we couldn't stay there.
We didn't want to sit on the chairs or touch anything,
kindly the
vrbo staff told us that because of the time they couldn't give us another place to go so we stayed up all night. and we were told that he would give us the return of what we paid plus apart would give us the expenses of the place where we were going to stay, but we had to rent a hotel through expedia which we the.
But never receive any payment for the hotel
Maria E.
Hospedou-se por 2 diárias em jun. de 2023