Property was average. Stayed here because it was the closest place I could find to the Haines City 70.3. Ironman. Check in was a mess. Had to wait in a long line and and wasn't informed about the check in process by the owner. Thought we were going to pull up, access the lockbox and get into property. Took nearly 45 minutes to check in then we were told we couldn't access the property before 4pm because there was no way to guarantee the property had been cleaned since cleaning is handled by each property owner and the only number we were given to call property management was a 24 hour emergency line. It was a Friday afternoon... Shower head in master was spewing water everywhere and shower curtain was too short so water kept getting on the floor. Charged a $30 resort fee to use the pool that we weren't told about and we didn't plan to use and were told it was mandatory and non-refundable. TV in master and cable went out and the only response we get from property manager is that we had called the emergency line and someone would call us back in 24 hours. Mattresses were thin, cheap & creepy. Property was average other than those things.