3 quartos, 2 banheiros, canal de água doce, piscina casa perto de tudo!
- Idiomas :
Regras da Casa
Política de Cancelamento
100% reembolsável se cancelado com antecedência de pelo menos 60 dia(s) antes da data de chegada. 50% reembolsável se cancelado com antecedência de pelo menos 30 dia(s) antes da data de chegada.
We had a wonderful stay at this property despite the issues upon check in. Upon arrival we found a lot of spiders and spider webs in every room and we spent the first two hours of our stay getting rid of the spiders and dusting down the cobwebs off the ceilings and walls. We also had an issue with ants in the kitchen. I contacted the rental agent, and she sent the bug man out the next day to take care of the ant issue. He was great and sprayed very well in all affected areas, and he also came a second day when more ants were on the kitchen counter and down the side of the stove. The spider issue we had already manually taken care of. I think the housekeepers need to pay better attention to detail, as this should have been an issue they reported, especially if they cleaned right before our arrival. I know it's Florida, and we have critters, but the home should not have had spiders and webs everywhere upon our arrival. There was also a review from June 19th that mentioned the ants and spiders in the home. Hopefully they will get this under control because the property is a nice home that is beautifully decorated and comfortable. The kitchen has all the amenities you need for cooking meals in the house. We were there for a baseball tournament and the location was perfect to get to all the parks. The house manager, Cindy, was on the ball when I called her about the issues we had and she made sure action was taken.
Yes Zoe, the ant issue is taken care of and as well we spoke to the house keeper. As you said this is Florida and with the massive amounts of rain we had the week you came in the bugs try to get out of the water and they came to visit you. As well it seems the spiders must have been busy. Webs are built in less than 2 hours especially in the pool area’s.
Thank you for bringing that to our attention and we also have pest control service every other month and Steve is amazing as you seen Johnny on the spot when we called him.
Other than those 2 concerns that have been addressed we are glad you enjoyed your stay. We have had guest each week since your stay and no issues reported.
We hope you come and give us another try soon!
Comfortable place with all you need inside
Comfortable home with all accessories listing working in good state. Could be interesting clean more frequently from insects like ants and spiders inside home to be better.
Thank you for leaving your response and we are glad you enjoyed your stay. I do not understand the insect response as we have a full time service that comes every other month for interior and exterior. This is Florida and all homes have some Florida criters that sneak in time to time with guest. We will go check the home before next guest arrive just to make sure our services are working correctly.
Have a safe trip back home,