Caminhada de 5 minutos para o lago e a cidade. Capacidade 9! com WiFi
- Idiomas :
Regras da Casa
Festas/eventos não são permitidos
Permite animais de estimação
No yard. Pets must have flea control.
Crianças são bem-vindas
Idade mínima do locatário:21
Política de cancelamento
100% reembolsável se cancelado com antecedência de pelo menos 60 dia(s) antes da data de chegada.
Beautiful cabin, great for family & friends!
This cabin was so close to the local stores and restaurants we could walk all over, we were even able to go down to the lake without having to drive. We really loved how this cabin was family oriented and well taken care of. It had plenty of room for our family and was very clean and had lots of sleeping space. The extra room downstairs was huge and great for our kids to hangout in. This is our second stay at this cabin and we will definitely be staying here again!
Cabin was dirty! Liked the fireplace so gave it one star!
We arrived late in the afternoon and picked up the key. When we arrived as there was an 83 year old woman with us who felt the cold I wanted to make sure there were enough blankets on her bed. Upon checking the bed there was no top sheet and only one blanket. Then I noticed that the sheets had not been washed since the last person was there. I checked all the other beds and the same thing all were dirty! Then I checked the whole place out. Bathrooms had not been cleaned. Toilets dirty as well as sinks and mirrors. Floss picks left in trash can and no trash liners in trash cans in kitchen trash can. No dishwasher which is fine but at least provide dish towels. I called the management company who said they would send someone out right away to correct bed sheet problem. He also said that the downstairs toilet wasn't working. Failed to mention that when we picked up the key. Someone did come out quickly and I had to help her strip the beds as she had to take the sheets away to be washed and would bring them back. She did say that the top sheet on the one bed had been destroyed by previous guest and she would see if she could find one. She said cleaning lady had come down sick. The cabin had not been vacuumed either. What if I hadn't checked the bed prior to getting into it. What would they have expected me to do at 10pm at night. The girl that came out said she would clean the bathrooms when she returned but when she returned she just made the beds and was gone. We purchased disinfecting wipes and wiped down the toilets and sinks etc. ourselves. We also notified them that the coffee carafe was broken and they said they would find one for us. That never happened so we ended up having to boil water in a pot to make coffee and tea. On the second day two men, a woman and child knocked on the door at about 2pm in the afternoon saying that the fridge wasn't keeping things cold enough (we had no problem with the fridge) and put a small fridge on the kitchen counter. I found this to be very unprofessional as they should have called us first to make sure we were home and was it ok with us. If we had not been home would they have just come in? We are campers so we know how to manage but I could not let myself enjoy the cabin as I felt that I was living with someone else's dirt. We stayed in Crestline last year and the experience was night and day!
Since I have taken over the management of the vacation properties this July 2018, and not wanting to throw anyone under the bus here, I will do my utmost to make sure situations like this never happen again.
it is not my intent to invalidate the vacationers complaint, or to emaciate the pervious manager or cleaner, but to move forward from this point to make the situation better - all i can do is my best and utmost to move forward on a better note to future travelers.
I do thank you for your patronage and understanding moving forward.......
Lake Gregory está localizado em Crestline, CA. Estamos a apenas 25 minutos de San Bernardino na auto-estrada 210. Lake Gregory abre o fim de semana do Memorial Day. Quando o inverno chega e fica frio o suficiente, teremos neve!