8/10 - Boa
Kim L.
17 de janeiro de 2024
Pontos positivos: Check-in, comunicação e localização
Pontos negativos: Limpeza
Needs Some TLC
We have been regular renters at Sunset Island for a decade now. We love the property both in-season and off. This trip, for NYE 2024, there was construction outside our door. The massive cranes blocked our view of the bay and the jackhammer for hours on the first day were upsetting.
Pros-the couches/ beds were comfortable! We love twin beds instead of bunks. There was ample storage in the bedrooms. We didn't use the beach cart or chairs, but it would be great if we were there in the summer. The kitchen was decently stocked to be able to cook a full meal and dessert.
Cons-
Cleanliness: It was clear the cleaners did a quick job, as there were pistachio shells on the kitchen floor/pantry, sticky cards under the placemats on the dining table, sticky tile floors in the bathrooms. An excrement stain was found on the master bedroom quilt. There were dirty dishtowels stuffed in drawers.
Linens: We usually rent through Vacasa and their linen service is much superior. We only received three towels for our 5. The towels were thin/small. There were no bathmats in the bathrooms. This seems like a major liability issue to me. We went to TJ Maxx in town to buy bathmats and towels, which was annoying and an added cost.
Electric: Issues with heating the unit. There is a Google Nest and it was set to 63/ was freezing. Now matter how high we put it, it wouldn't stay warm. Owner contacted/helped.Need more lamps. Can/LED lights harsh and awful. Master closet lights out. Microwave light out.
Kim L.
Hospedou-se por 3 diárias em dez. de 2023